The 2019 BMW X5 is quite the looker on the roads of Arlington, Dallas, and Fort Worth. The exterior of this SUV is truly eye-catching, featuring an elegant silhouette that emits a sporty air and bold lines. Plus, with a cabin that’s equally as impressive, there’s not much else to want in an SUV.
To give you a better idea of what you’ll be met with while inside this vehicle, BMW of Arlington has created this 2019 BMW X5 interior review. To see how this cabin will transform your drives, keep reading below.
Once you slide into the driver’s seat of the 2019 X5, you’ll be met with a suite of innovations that prove to help keep you safe, connected, and entertained. Standard on each trim, you’ll find the dual 12.3-inch screens for your Center Display and fully Digital Instrument Cluster. Plus, with the available Head-Up display, you’ll have all the information you need front and center.
Active Driving Assistant is also standard, providing you with the peace of mind you need while behind the wheel. This keeps you out of trouble on the road using sensors and cameras throughout the X5. This system includes:
Ready for a luxurious drive that ensures your comfort and your passengers’ comfort. You’ll find it inside the BMW X5. In the front, 16-way power seats are included for the driver and front passenger, which feature 2-way power side bolsters. As the driver, 4-way lumbar support and memory have been added for your comfort, as well.
The back features 40/20/40 split-folding seats, allowing you to configure the area to suit what you’re transporting, whether it’s people, cargo, or both.
Both rows feature SensaTec upholstery standard, which can be upgraded to Vernasca Leather upholstery to an elevated look and feel. An available third row can even be added, providing more space inside for you and yours.
The cargo area of the 2019 BMW X5 is truly incredible. It features up to 33.9 cubic feet behind the second row, a perfect amount of space for grocery bags, luggage, and more. For the most space, fold that row down and receive up to 72.3 cubic feet. Carrying large items in your vehicle has never been so easy.
The X5 also makes it super easy to load and unload your interior with the power-split tailgate. The top and bottom both automatically open when you need them to. All you need to do is press a button on your key fob, and you’re good to go.
We know our BMW X5 interior review covered a lot of features, but this is just the beginning. If you’d like to experience all of what the inside of this SUV has to offer, schedule a test drive today. We know once you hop inside, your Arlington, Dallas, and Fort Worth commutes are going to change for the better.
The service was excellent. The service advisor did an exceptional job of keeping me informed about my vehicle.
Service department always does a nice job making sure you have what you need. Even if an issue arises they work to make it right. Prefer service here to BMW of Dallas.
Reesh and BMW of Arlington took great care me and my vehicle. They kept me updated throughout the entire service process! Great customer service! I will definitely be back!
Arlington BMW is always timely and the people are polite and professional. I highly recommend this dealership.
I had a great service experience with my BMW X1 at BMW of Arlington, due to my service consultant. My service consultant, Reesh, was helpful and accommodating with my schedule. I appreciate the time he took to make the visit convenient for me. Thank you, Reesh!
The Arlington location was very clean and very friendly staff. I got helped right away.
Wonderful experience working with Richard and Nasir who made the purchase experience smooth and without much pressure which is what I was expecting. Thank you BMW Arlington
I had a great experience thanks to Reesh. He was professional, kept me in the loop and made the whole service process smooth and stress-free. Really appreciated his clear communication and follow-through. Highly recommend.
Sarah was great and helped us with making sure we understood repairs needed and honored quote even after making a miscalculation. She is awesome!!
Literally best bmw dealership in the US, and my advisor always take care of me
Will and the service advisors are awesome here, very helpful and attentive
Trevor was effcient and timely. I enjoyed working with him. He worked hard for my dea
Good quality work, but they do not have a loaner cars the service personnel was at their best, very professional
This has been the best experience while buying a vehicle I have ever had. The customer service was amazing, dealing with finance, which is normally a pain, was great, and the overall experience was excellent. Will most definitely be back to purchase a car from here.
This is the worst service department. They are rude and disrespectful to customers and they don't do good work.
When I took it for a break job they didn't install everything back on the car properly. I took it back to them and they have yet to repair the damage to the car that they caused. When I asked the service manager about this he was rude and told me to buy the parts and he would reimburse payment. So the car still has damage from their incorrect installation. In addition he initially refused to repair what they ... Read More Full review text opened.DealerRater - Sep 15, 2026
This is the worst service department. They are rude and disrespectful to customers and they don't do good work.
When I took it for a break job they didn't install everything back on the car properly. I took it back to them and they have yet to repair the damage to the car that they caused. When I asked the service manager about this he was rude and told me to buy the parts and he would reimburse payment. So the car still has damage from their incorrect installation. In addition he initially refused to repair what they damaged on the car.
After receiving the car back for the third time, the breaks are squealing and making loud noises. I called the service manager and he has yet to return my call. I called several service advisors and no one has returned my call. It appears that they are avoiding my calls.
It is unbelievable that a BMW dealership has such low quality and low level of service.
The team got me in and out within an hour. Service was grear and they left my BMW looking new.
They have Every thing you need for your BMW and then some. Excellent service here
Professional and dedicated support team , my car was ready on time , the bmw advisor was super helpful , his name was Reesh
I have been more than happy with BMW of Arlington’s service department. Reesh is fantastic to deal with. He communicates very well and is extremely friendly. Won’t take my car anywhere else!
The service quick delivery and efficient to your time clean return to customer with outgoing service representative to make sure your their top priority
Quick and easy service. Will was courteous and helpful. No loaner available but uber courtesy was helpful.
The service at BMW Arlington is always exceptional. Reesh is amazing and always ensure I have a great experience.
I had been looking for a new vehicle in my area for some time unsuccessfully. Opened my phone and checked online and found the perfect car at a price I thought fair. I really bought the car online after speaking with Bernie and am so pleased about how he handled everything easily for me. Dexter in the finance office took my check and had me out of there in an hour. I can recommend this dealership from my experience. Thanks guys. I appreciate your help
Chad, my service writer is great! He's was so nice today. He pointed out that an alignment was needed and I'm so glad he did. Great service department.
BMW never lets me down! Had to come in for a tire repair and they offered me an uber home and back since they had to order the tires. Overall a very pleasant visit.
Reesh is the best service advisor that I’ve ever had and I’ve had many very nice cars, his attention to detail and his quick wit and sharp personality make it a joy to come by the dealership.
Eden was great along with everyone else at this dealership.would certainly recommend it to anyone.
Reesh (Service Advisor) was very polite and professional. He provided excellent customer service and made the entire experience pleasant.
Friendly fast service, take care of their customers. Attention to detail, service providers are very good
BMW of Arlington Service Center is five stars. Sarah was extremely helpful, informative, and friendly. She was great at keeping me informed throughout a long process. Ask for Sarah if you need service.
Bought an M4 Competition here — over $80,000 — and it was the worst customer service experience of my life.
Nobody took care of me. No one walked me through the car. My salesperson acted like he didn’t want to sell it to me or even be there. They made me wait over five hours because they assumed I was staying overnight, so my financing file got pushed to the very back of the line. Five hours and not one person offered me a bottle of water. They finally offered a test drive right before financing — after I’d already lost the ... Read More Full review text opened.DealerRater - Aug 18, 2026
Bought an M4 Competition here — over $80,000 — and it was the worst customer service experience of my life.
Nobody took care of me. No one walked me through the car. My salesperson acted like he didn’t want to sell it to me or even be there. They made me wait over five hours because they assumed I was staying overnight, so my financing file got pushed to the very back of the line. Five hours and not one person offered me a bottle of water. They finally offered a test drive right before financing — after I’d already lost the whole day.
Two months later, I’m still waiting on my registration. Multiple calls, a voicemail to the manager Brian, and all I got back was one text saying he’d follow up. Nothing since.
The only good thing I got out of this was the car — and even that hasn’t been issue-free. Go somewhere else.
Manager Tim and Sales person Greg were really helpful. They gave me a fair deal on my new purchase and trade in. The whole experience was very friendly. I would definitely recommend them if you are in for an upgrade.
Very helpful and knowledgeable personnel. Sarah was very courteous and communicated all the required items and those that were also a strong consideration for service that we will be working into our budget. Travis also provided details needed for a noise going on with car.
Couldnt be happier Excellent customer service every body was very polite and overall it was a quick purchase
Great experience with Reesh and the technician. Thank you again for the quick turn around
Very helpful team and understanding to deal with they helped me throughout all kind of services in the last three years. Special thanks Reesh my service advisor he is always very responsive and understanding!
After purchasing more than eight BMW vehicles and choosing to spend more than $90,000 on another BMW, I should have walked away from this transaction excited about my new vehicle and confident that I had once again made the right decision in remaining loyal to the BMW brand. Instead, I walked away feeling disappointed, frustrated, undervalued, and questioning why a loyal BMW customer had to work so hard simply to complete a purchase. The vehicle itself may represent the BMW standard of excellence, but unfortunately, the purchasing experience did not.
Helpful, caring , honest will make sure you leave with a smile on your face . Great experience
I am on my second BMW purchased at BMW of Arlington and I am very pleased with their professionalism and great service! Reesh Ismail is very dedicated to his job and the best service advisor I have ever had! He is an asset to BMW!
My experience with service advisor Will Perez was exceptional. I just moved to Texas from California and needed to get service done in a new place and identify a service advisor I can work with long term. Will took the time to explain why I should consider getting specific maintenance work done on my 2019 BMW X3 and went out of his way to check on other specific issues (emergency call system) that I came in looking to resolve. I think Will’s service has locked me in as a permanent customer at BMW of Arlington and I look forward to ... Read More Full review text opened.DealerRater - Aug 6, 2026
My experience with service advisor Will Perez was exceptional. I just moved to Texas from California and needed to get service done in a new place and identify a service advisor I can work with long term. Will took the time to explain why I should consider getting specific maintenance work done on my 2019 BMW X3 and went out of his way to check on other specific issues (emergency call system) that I came in looking to resolve. I think Will’s service has locked me in as a permanent customer at BMW of Arlington and I look forward to working with him again.
10/10 highly recommended!
BMW of Arlington took extremely good care of me. From a loaner car to treating me right. I was expecting a laundry list things they wanted to fix, it;s a dealership after all. But all they suggested was my rear brakes. I was shocked to say the least. Great experience.
Sarah was great! We will be back because of her and her expertise. Thank you
I had an outstanding experience at BMW of Arlington. My service advisor, Reesh, was absolutely amazing. He was professional, knowledgeable, and kept me informed throughout the entire process. My oil change and tire replacement were completed efficiently, and everything was handled with great care. What truly stood out was Reesh’s dedication to customer service. He even answered my calls and helped me after hours. While he was away from the dealership attending training, he still took the time to walk me through everything, answer my questions, and make sure I was taken care of. He was incredibly patient, responsive, ... Read More Full review text opened.DealerRater - Aug 5, 2026
I had an outstanding experience at BMW of Arlington. My service advisor, Reesh, was absolutely amazing. He was professional, knowledgeable, and kept me informed throughout the entire process. My oil change and tire replacement were completed efficiently, and everything was handled with great care. What truly stood out was Reesh’s dedication to customer service. He even answered my calls and helped me after hours. While he was away from the dealership attending training, he still took the time to walk me through everything, answer my questions, and make sure I was taken care of. He was incredibly patient, responsive, and genuinely cared about providing the best experience possible. I can’t thank Reesh enough for going above and beyond. BMW of Arlington is fortunate to have someone like him, and I highly recommend both Reesh and the dealership to anyone looking for exceptional service.
From the initial call finding out about the truck, coming in to see the car, the salesman was so nice! He wasn’t too pushy to sell me a car, he was patient with me and the finance manager was cool and he worked me and got the payment I was comfortable with! Everything was smooth and I appreciate you guys!
Waited more than 3 hours for first service and more over service was done partially
Overall, service department has major integrity issues from service actually completed to system documentation. For this reason, next BMW purchase will be from another dealership.
Regarding 8/4/26 only, Sarah did a great job in correcting their system to properly reflect my June purchase of 2 tires from this dealership So claim could be filed and my tire replaced. However, I was asked if I had purchased another tire somewhere else since purchasing tire from them in June. That I could not believe because 1) there is a 1 year warranty on tire, 2) I do not have $400 just lying around for a tire since just ... Read More Full review text opened.DealerRater - Aug 5, 2026
Overall, service department has major integrity issues from service actually completed to system documentation. For this reason, next BMW purchase will be from another dealership.
Regarding 8/4/26 only, Sarah did a great job in correcting their system to properly reflect my June purchase of 2 tires from this dealership So claim could be filed and my tire replaced. However, I was asked if I had purchased another tire somewhere else since purchasing tire from them in June. That I could not believe because 1) there is a 1 year warranty on tire, 2) I do not have $400 just lying around for a tire since just purchased 2 tires in June, and 3) was offensive to think I would do this and further supported my comments about their integrity and transparency (we operate in that manner so she does too).
Nick was fabulous. His customer service skills were great. He made sure to explain everything that would be done to the vehicle.
The staff here is absolutely amazing! Tim, Edin, and Nasser made my experience smooth and easy! Keep it up guys
When I visit the BMW location in Arlington, I feel at home. Because I bought a used car, I have had to make several trips up to the BMW location. The staff up there is very friendly, and they make me feel as if I am at home and I am welcome. It has been times that I was afraid to call for repairs because I have been up there so much. They are still welcoming and heartwarming on every visit that I make I always leave there with a smile on my face and I know that my vehicle ... Read More Full review text opened.DealerRater - Jul 30, 2026
When I visit the BMW location in Arlington, I feel at home. Because I bought a used car, I have had to make several trips up to the BMW location. The staff up there is very friendly, and they make me feel as if I am at home and I am welcome. It has been times that I was afraid to call for repairs because I have been up there so much. They are still welcoming and heartwarming on every visit that I make I always leave there with a smile on my face and I know that my vehicle is in good hands. My service consultant, Sarah Dobbs is the best.!!
Reesh took care of me, very attentive great customer service. I will be a returning customer for sure! Very pleased with my services!
Everytime I bring my 2020 BMW X7 for service. Myron and is team makes sure there is a loaner car available and that my extended warranty is applied when needed.
Great service!! Reesh Ismeal my service advisor did a wonderful job.. BMW of Arlington went above and beyond to take care of me and my vehicle.. Great Job!!
I had an outstanding experience from start to finish! Thanks to Katherine and Dexter for taking such good care of me. I came in for an oil change and left in my dream car! Couldn’t be happier!!
Every thing was great service department thank you for the survey have a great day
Excellent customer service the service representative is very well knowledge and showed outstanding professionalism and was very curtisous
bmw of Arlington has been very good to me with there customer service and friendly attitude every time I visit
BMW of Arlington Is one of the premier auto dealerships in the metroplex. Their service is first class, their facilities is top-notch. They have been servicing my car for the past 5 years.
Best experience buying a new car Gregg was the best customer service did a great job
Everyone is always pleasant, professional and accommodating. I know my vehicle is in good hands.
great selection sales person not so great, he knew he had a sale since I drove three hours to the dealership and we had done the deal by text. I guess that's the reason he spent zero time going over the features of the car, and has pretty much ignored my requests for genius support since I took possession of the car. Asked for a screen shot of the genius lady's business card 2 days ago and am still waiting. Very unprofessional overall.
I had an outstanding experience working with Carter Selby at BMW of Arlington. From the beginning to the end of the process, Carter was professional, honest, knowledgeable, and always willing to answer every question I had. He made buying my new BMW M340i smooth, stress-free, and enjoyable.
His communication was excellent, and he went above and beyond to make sure everything was taken care of. I was also pleasantly surprised by the thoughtful gift he left for me—a high-quality key finder and key protector. It was a very kind gesture that showed how much he cares about his ... Read More Full review text opened.DealerRater - Jun 30, 2026
I had an outstanding experience working with Carter Selby at BMW of Arlington. From the beginning to the end of the process, Carter was professional, honest, knowledgeable, and always willing to answer every question I had. He made buying my new BMW M340i smooth, stress-free, and enjoyable.
His communication was excellent, and he went above and beyond to make sure everything was taken care of. I was also pleasantly surprised by the thoughtful gift he left for me—a high-quality key finder and key protector. It was a very kind gesture that showed how much he cares about his customers.
If you’re looking to buy a BMW, I highly recommend asking for Carter Selby. He truly provides exceptional customer service and makes you feel valued throughout the entire experience. Thank you again, Carter, for helping me get my dream car!
Very friendly and professional staff. Cole is awesome. Always helpful and accommodating. This is the place to go with vehicle needs.
Brought in a BMW 3 Series E90 for multiple services in march or April 2026 on a saturday. The vehicle was initially worked on by a MINI technician named Travis who reportedly had limited experience with BMW vehicles.
Upon picking up the vehicle, discovered that the driver's door would not open. Returned to the dealership and reported the concern to the service advisor, Riley. The vehicle was then brought back to the shop and inspected by mechanic Travis, who determined that the driver's door lock actuator needed replacement.
Although reluctant, the work was approved . The vehicle was subsequently returned to ... Read More Full review text opened.DealerRater - Jun 24, 2026
Brought in a BMW 3 Series E90 for multiple services in march or April 2026 on a saturday. The vehicle was initially worked on by a MINI technician named Travis who reportedly had limited experience with BMW vehicles.
Upon picking up the vehicle, discovered that the driver's door would not open. Returned to the dealership and reported the concern to the service advisor, Riley. The vehicle was then brought back to the shop and inspected by mechanic Travis, who determined that the driver's door lock actuator needed replacement.
Although reluctant, the work was approved . The vehicle was subsequently returned to Travis for replacement of the driver's door lock actuator. During the repair process, Travis attempted to remove the actuator. It is alleged that the actuator was removed without following BMW repair procedures or consulting the appropriate repair instructions. Three mounting screws were removed and the actuator was forcefully pulled from the door assembly.
As a result, the driver's door lock cylinder broke during removal. After removing the exterior lock cover, Travis reportedly found the lock cylinder separated into two pieces. Rather than replacing the damaged lock cylinder or reporting it to the advisor, he allegedly used adhesive/ super glue to reassemble the broken door lock cylinder and then reinstalled the lock actuator after multiple attempts.
The door lock system appeared to function when operated using the key fob or remote locking system. However, there is concern that use of the physical key in the driver's door lock may cause the repaired lock cylinder to fail due to the prior damage. If the lock cylinder fails, the driver's door will be unable to function with the key and could require replacement of the driver's door lock cylinder and any additional expense will be denied by the dealership . Rory the Foreman of the shop is aware and since they are friends they will get away with this kind of hack jobs. Also Travis is the only mechanic who has his personal cabinet in the shop where he stores brand new parts where he did not put on customer cars.
I wish Group 1 would contact me to rectify and avoid such kind of various hack jobs done at a dealership like this.
Reesh Ismail is amazing! Dealership always take care of me in a timely manner. Service is great.
Great service and friendly staff.. They were informative and gave good guidance on maintenance and upkeep for my vehicle.
BMW or Arlington Service Department Associate Reesh Ismail provides excellent customer service; he keeps you informed on the service progress.
Professional, friendly a must place to check out if you are in the market for a preowned or a new vehicle
Service Adviser Mr. Ismail is very professional and friendly. He was very up front with recommending services needed.
Very welcoming and very warm and friendly dealership. I would recommend everyone to try a BMW car. A smooth driving car. Thank you so much for your hospitality.
Service is exceptional. Service rep Reesh goes over and beyond and is a pleasure to work with
Jeff in the service department is amazing! Thank you for the wonderful service! Thank you for going above and beyond for me!
I took my car in due to a recall notice for a simple repair. They forgot to hook up something on the coolant pump and the engine overheated. Unknown at this point how bad the damage is. Even if they say it is fine I'm not sure I would feel safe going on a long road trip after this.
Customer service rep Reese was amazing and they took care of me and my need without hesitation. Thank you Reese for making me feel welcome
The experience that I enjoyed a BMW Arlington was magnificent. The sales personnel finance manager all the directors they all was outstanding. This was my first BMW that I bought, and I’m looking forward to coming back and do it again.
Amazing customer service. I would definitely recommend this location. And very accommodating. Will definitely come back
Kaleigh and others service have always provided excellent service. However, the rating is based on the fact that multiple times now I’ve had my vehicle in for service for one issue repair cost of upwards of $2000 and then within a month or two I have to take it again for a separate issue and the cost to get it fixed is several thousand dollars more. On each visit I’m being told that they have completed a full inspection of the vehicle. If you’re completing a full inspection of the vehicle each time and find nothing why am ... Read More Full review text opened.DealerRater - Jun 3, 2026
Kaleigh and others service have always provided excellent service. However, the rating is based on the fact that multiple times now I’ve had my vehicle in for service for one issue repair cost of upwards of $2000 and then within a month or two I have to take it again for a separate issue and the cost to get it fixed is several thousand dollars more. On each visit I’m being told that they have completed a full inspection of the vehicle. If you’re completing a full inspection of the vehicle each time and find nothing why am I taking it back in within a few months for another major issue to be addressed.
Reesh and Mark did an excellent job with solving my AC cooling issues so I am very pleased with how everything was handled.
It is always a great job when I have to go in to get service
Fix my car in less than 24 hrs . Help me out in A big way with cost
My Experience at the car dealership was a positive one.The Representative I worked with was knowledgeable truthful courteous and pleasant throughout out the entire time. Would recommend this dealership to others.
Great experience from scheduling through pickup! Ryley is an excellent and knowledgeable service advisor. Mark is an amazing master technician and I know with this duo My BMW’s are always cared for.! highly recommended five stars!
Fantastic service, friendly staff, no pressure and a fair deal. I will be recommending to my family and friends.
I had a great experience thanks to Ermin Komic. He went above and beyond to help me figure out a key situation I was dealing with and made sure I was completely taken care of. Even though he’s a Finance Manager, Ermin took the time to look into everything thoroughly, responded quickly, and stayed on top of it with consistent follow-up until we had a clear answer. His professionalism and willingness to help really stood out. Thank you, Ermin—I truly appreciate your dedication and support!
The visit today was awesome. I didn't have a scheduled appointment for service the wait was not long at all. Thanks for the attention to quality service.
Sales man kept me informed about the perching process and went through the cars screen functions
I leased BMW X3 and trade in my BMW m235i fron BMW of Arlington and highly recommend them. Nasser and Trevor everyone else made the buying process smooth, answering all my questions, and was very professional and polite to work with. Also, the dealership was very clean. I highly recommend and will come back to buy from them⭐️⭐️⭐️⭐️⭐️
It was my first time visiting BMW of Arlington, and I had a great experience overall. They accommodated my schedule needs, provided quick service, and were very professional and friendly throughout the process. Everything went smoothly, and I truly appreciated the excellent customer service. Jeffrey at the Service Center was great. Highly recommend!
I love this dealership because you have great advisors like Kayleigh that helped me out alot and saved me some money on my services and would use her again if I ever needed anything else.
Bmw of Arlington made buying a new vehicle the most enjoyable process I have encountered. Everything was easy, informative and hassle free. Sales team showed great interest in my needs and provided me everything I needed to make my decision.
Great service from the moment I walked In the door my need was taking care of and all of my concerns was meant
It’s easy to create an appt online and I’m always greeted with courtesy and professionalism.
Amazing and Easy. I want to thank Mr Edin and Nick for helping me and my daughter with her first car. The smoothest transaction of all the purchases I have made. Thank you.
Chuong and his service team always does a great job. Highly recommend this bmw location
The service here is always excellent Reesh has always been the best. His attitude and attention to details are flawless. Reesh always gives wan explanation of all the services needed.
Professional and trustworthy. I live in Ft Worth, but I recommend BMW of Arlington highly.
I like the same day service, the courtesy Uber ride to and from my home. Thanks for saving my car when it started to stop suddenly on the road by giving the right diagnosis and repair!
The Arlington BMW team was quick efficient and save me a bunch of time money and effort and made it hasslefree to come in and trade a vehicle off and get into the vehicle I wanted and I will be going there for every future vehicle in my future
My car was ready slightly earlier than they had promised and notified me when it was completed.
