Michael Rogers helped me get my tires changed, kept me informed throughout the process, and even went out of his way to make sure I didn't miss any work while everything got finalized. I really appreciated all his hard work and will make sure to see him with any future service issues.
Service rep (DT) was awesome. Called immediately when the car arrived at the dealership. Wanted to know the all about the problem. Texted back when he found the problem. Gave me an estimate of charges and said approximately when the car would be ready. Hit both on the nail. Extremely pleased with the service.
This is by far the best BMW service center in the metroplex! Great customer service!
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